Breakdowns and unanticipated roadside issues are unavoidable aspects of fleet operations. While getting fast, professional help is essential, staying safe while waiting for emergency roadside assistance is just as important. Whether you’re dealing with a flat tire, a mechanical breakdown, or a warning light that causes you to pull over, taking the necessary safeguards protects not just you but also other drivers.
Here are the steps that every fleet driver should take to stay safe while waiting for emergency roadside assistance.
- Pull Over in a Safe Location: Move as far onto the shoulder as feasible or into a marked emergency stopping zone. If possible, avoid stopping at curves, bridges, or narrow lanes.
- Turn on Hazard Lights Right Away: This notifies other cars to slow down and offers incoming traffic a clear view of your stopped vehicle.
- Use Safety Triangles: Place safety triangles or cones at proper distances behind the vehicle to form a safe perimeter.
- Stay Inside the Vehicle: If possible, it’s best to stay inside the vehicle, particularly if traffic is heavy or visibility is poor.
- Exit Through the Passenger Door: If you do need to leave the vehicle, exit through the passenger side to reduce the risk of injury from traffic passing by.
- Communicate Clearly: Provide your exact location, vehicle number, and specifics about the problem.
- Avoid Attempting Repairs Yourself: Unless your fleet policy and training permit it, leave repairs to trained emergency roadside assistance personnel, particularly in high-traffic situations.